Shipping policy

Shipping Policy: 

Thank you for shopping with Sutil! We want to make your experience as smooth as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and major holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: Processing time is separate from shipping/transit time.

2. Domestic Shipping Rates & Estimates

We offer standard shipping via USPS for all domestic orders within the United States. Shipping charges for your order will be calculated and displayed at checkout as follows:

Order Total	Shipping Method	Delivery Time	Price
$0.00 – $68.99	USPS First Class Mail	3 - 5 Business Days	$8.00
$69.00 and up	USPS First Class Mail	3 - 5 Business Days	FREE

Estimated delivery times are provided by the carrier and are not guaranteed, though most orders arrive within this window.

3. Shipment Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will typically become active within 24 hours.

4. Incorrect Addresses / Undeliverable Packages

Please ensure your shipping address is correct at checkout. Sutil is not responsible for orders shipped to an incorrect address provided by the buyer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional shipping fees may apply).

5. Questions?

If you have any questions about your order or our shipping practices, please don't hesitate to reach out to us. We are here to help!

• Email: customerservice@sutilusa.com